Anda Lucia M.
Sr Instructional Designer Elearning Developer @New York Power Authority
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WORK HISTORY
Sr Instructional Designer Elearning Developer @New York Power Authority
White Plains, NY, US
Lead the design and development of technical training projects delivered through eLearning, microlearning, video, and related digital formats for multiple business units, including Operations, Environmental Health & Safety, Change Management, and Compliance.Apply AI selectively to streamline learning and project workflows while protecting internal data and content.Partner with subject matter experts across business areas to understand learner needs and performance gaps and translate those requirements into scalable training solutions.Use approved learning and media tools—including Articulate, Vyond, WellSaid, Camtasia, Adobe Creative Suite, Cenario VR, PowerPoint Morph animations, and Athena—to develop effective, engaging training content.Review, update, and redesign existing learning materials to improve clarity, usability, and alignment with defined learning outcomes and measurable return on investment (ROI).Prepare clear, well-structured written materials and deliver polished verbal updates for senior-level stakeholders and presentations.Define and manage training projects from intake through delivery, including scope, schedules, stakeholder communication, milestones, and evaluation activities.Track project timelines, tasks, and deliverables to ensure work stays on schedule and dependencies are addressed.Identify risks or issues that may affect delivery and collaborate with cross-functional teams to resolve problems and implement course corrections as needed.Develop training using an iterative ADDIE and SAM approach to meet learner needs while supporting organizational goals.
EDUCATION
University of New Hampshire
Bachelor's of Science, Kinesiology; Clinical Exercise Science
Fitchburg State University
Master's of Education M.Ed, Secondary Education
ABOUT ANDA LUCIA M.
Learning and Development Leader | Senior Learning Experience Designer | PMPLearning and Development Project Manager and Senior Learning Experience Designer with 15 years of experience supporting enterprise learning, digital adoption, compliance, and organizational change across healthcare, government, higher education, utilities, and global organizations. I hold a Master’s of Education and an active PMP credential and have led training initiatives in both U.S. and international environments.My work focuses on designing, delivering, and sustaining effective learning solutions across ILT, VILT, eLearning, blended learning, microlearning, and mobile-first formats. I have led enterprise SaaS and ERP training programs and am experienced in training needs analysis, instructional design, LMS administration, content and knowledge management, technical documentation, and process mapping. Accessibility and inclusive design are core to my approach, with consistent application of Section 508 and WCAG standards.I am frequently engaged on complex or high-impact initiatives, including ERP implementations, statewide programs, and government-sponsored change efforts. In these environments, I have guided teams through design, development, rollout, and post–go-live support, helping employees reach functional readiness and supporting adoption at scale. I am comfortable working within evolving requirements and tight timelines and adjust delivery approaches as project needs change.I also use AI selectively to improve learning workflows and efficiency, while maintaining instructional quality, clarity, and accessibility.Areas of experience include:• Learning & Development Project Management (PMP)• Instructional and Learning Experience Design• ERP and Enterprise Training Enablement• Knowledge and Content Management• Team Leadership and Cross-Functional Collaboration• Change Management and Adoption Support• LMS Administration and Learning Technologies• Technical Writing and Process Mapping• Accessibility (508 / WCAG)• AI-Supported Learning WorkflowsIf you are looking for a practical, adaptable Learning and Development leader with experience delivering training in complex environments, I welcome the opportunity to connect.
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