Anchal Bhattacharjee
Deputy Manager | Axis Bank (RB-BB, RL & Products) | Ex-ICICI Bank (NRI Services) | MBA ’26 (Manipal Academy of Higher Education) | NISM-Series-V-A Certified | IRDAI Certified
- Role
- Deputy Manager (Branch Operations & Retail Assets and Liabilities) at Axis Bank
- Location
- Jamshedpur, JH, IN
- LinkedIn followers
- 500 followers
About Anchal Bhattacharjee
I’m a results-driven banking professional, currently serving as a Deputy Manager at Axis…
Experience
Deputy Manager (Branch Operations & Retail Assets and Liabilities)
Sep 2025 — Present · Jamshedpur, IN
Salary Account Management – Onboarding new corporate salary accounts, salary file upload, bulk salary processing, reconciliation and ensuring timely credit to employees.Transaction Handling – Facilitating NEFT, RTGS, IMPS, and internal fund transfers while ensuring accuracy, security and compliance.Customer Query Resolution – Addressing day-to-day service requests, grievances and escalations with efficiency to ensure customer satisfaction and retention.Loan Processing – Assisting in documentation, eligibility verification, file preparation and coordination with credit/disbursement teams for Retail Loans.Operations & Compliance – Supporting daily branch operations, ensuring adherence to RBI guidelines, internal audit standards, KYC/AML norms and process SOPs.Cross-Selling & Business Growth – Promoting bank products such as insurance, mutual funds, credit cards and fixed deposits to achieve assigned sales and revenue targets.Customer Relationship Management – Building long-term relationships with retail and corporate clients, conducting regular follow-ups and enhancing wallet share.Coordination with Teams – Acting as a bridge between customers and back-office/operations teams to ensure seamless service delivery.Account Services – Supporting account opening (savings, current, salary), mandate registration, cheque book issuance, debit card/online banking activation and other service requests.Branch Support – Assisting the branch manager in driving both service and sales KPIs, branch campaigns and customer engagement activities.Risk & Error Management – Minimizing transactional errors, ensuring data accuracy and mitigating risks by following proper checks and controls.Client Engagement Initiatives – Conducting client meetings, salary desk visits and periodic relationship reviews to understand evolving financial needs.
Education
Jamshedpur Women's College
B.Com Honours in Financial Accounting
2020 — 2023
Tarapore School
ICSE and ISC
2006 — 2020
Manipal Academy of Higher Education
PGDM in Banking and Finance
2023 — 2024
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