Anastazia Capparelli
Specialty Pharmacy Clinical Services Manager @Michigan Medicine
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WORK HISTORY
Specialty Pharmacy Clinical Services Manager @Michigan Medicine
Ann Arbor, MI, US
Oversee clinical operations, accreditation compliance, and team performance across Specialty Pharmacy services supporting patients in Hematology/Oncology, BMT, Rheumatology, Gastroenterology, Dermatology, Cardiology, Endocrinology, Pulmonology, Neurology, and Pediatrics• Lead and develop a clinical team of 31 Pharmacists and 4 Pharmacy Interns• Coordinate and chair the Specialty Pharmacy Quality Management Committee (QMC), leading continuous quality improvement initiatives and preparation for URAC 5.0 reaccreditation• Expand Specialty Pharmacy clinical services at UMH West GI Clinic through recruitment, training, and implementation of URAC-compliant workflows and service models• Drive implementation of patient scheduling and billing processes to support pharmacist provider services and enhance patient access• Coordinate biologic interchange initiatives in response to payer formularies, drug shortages, and operational needs to ensure continuity of care
EDUCATION
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration - MBA
University of Michigan
Doctor of Pharmacy - PharmD, Pharmacy
Patrick Henry High School
High School
University of California, Davis
Bachelor's Degree, Biological Sciences
ABOUT ANASTAZIA CAPPARELLI
With over five years of progressive experience in pharmacy operations and administration, I lead clinical services as the Specialty Pharmacy Clinical Services Manager at Michigan Medicine. My mission is to foster high-quality, patient-centered care for patients across diverse specialties, while driving operational excellence and ensuring compliance with accreditation standards. Passionate about collaboration and team development, I contribute to Michigan Medicine’s commitment to innovation and continuous improvement in healthcare delivery.At Michigan Medicine, I oversee clinical operations, quality management, and the development of a multidisciplinary team of pharmacists and interns. I chair the Specialty Pharmacy Quality Management Committee, spearheading initiatives for URAC 5.0 reaccreditation and expanding clinical services to underserved areas, such as the UMH West GI Clinic. My expertise lies in leading teams, optimizing workflows, and implementing quality improvement initiatives that enhance patient outcomes and advance the organization’s mission.
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