Anastasia Asare

Consultant, Delivery Leader, Corporate Technology, Ei & m - Enterprise Profile Management @Nationwide

Managed critical deliveries across EI & M (Digital Business Solutions Area), delivering 150+ releases, with an annual budget of $5M+, and totaling over 60K hours with at least 20 significant business outcomes, such as:»» Enterprise Profile Management: Migrated 21 applications from Nitro to the Cloud for cost savings, reducing contact center volume through identity validation, and improving registration and login success rates.»» Ways-To-Pay: Oversaw widget build—and Plaid and Fullstory integration—creating the foundational piece enabling a simplified customer experience, sharing of payment processing and method capabilities across the enterprise, and the ability for internal users to leverage a behind-the-scenes replay to drive continuous end-user improvements.»» Digital Messaging: Led DPIM to DMX integration over the course of 6 months, allowing Nationwide to maintain texting preferences for Distribution Partners, and protecting the ability to text partners about pending business. Co-led Women in IT community involvement initiatives including St. Stephens School’s 2022 Technology Summer Camp, delivering 35+ hours of unique curriculum to support teachers and students across grades 1-8. Mentored summer interns in addition to colleagues in project management practices, receiving numerous Bravos and positive comments from peers and associates as a respected team player and collaborative delivery leader. Established team efficiency and delivery predictability through expertise in delivery management, actively shaping the EI & M intake process, and providing feedback to drive continuous solution improvement.