Anastasia Graves
Multi Unit Manager @Bon Appétit Management Company
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WORK HISTORY
Multi Unit Manager @Bon Appétit Management Company
Universal City, CA, US
Managing the Marketplace, Oishi, Studio Deli, Basecamp, and Main Street Market at NBC. The current onsite safety champion for all units on the NBC studio lot as well as the district safety champion for 6 accounts in the region- Opened an 800 seat Marketplace with 7 separate revenue centers including Chef Jet Tila\'s intimate sushi restaurant- Opened a boutique general store in collaboration with the NBCU Corporate Services and Marketing team- Assisted with the opening of 5 units within a 10 month period- Create weekly and daily menu changes for mobile, POS, and kiosk ordering via Thrive, Nextep, Agilysis, and CBA- Maintain inventory of over 100 grab and go items including the creation of brand specific labeling and barcodes- Maintain all digital and print signage- Created the Workplace Violence Prevention plan for the Marketplace and Oishi- Troubleshoot connectivity issues between Nextep and Thrive- Manage payroll for a staff of 70+- Track inventory, waste, and oversee financials- Work alongside the client to host VIPs within the company; creating market specific vouchers and overseeing all internal client requests for each location.
EDUCATION
Virginia Commonwealth University
Bachelor's degree
ABOUT ANASTASIA GRAVES
Hi! I\'m an east coast transplant who is passionate about delicious food, amazing drinks, and out of this world customer service! Throughout my 21 years in hospitality, I have learned that it is always best to be proactive rather than reactive in terms of guest satisfaction. If you\'re looking for someone who knows how to hone in on the key details of how food is prepared, plated, and partaken while paying attention to all five of your senses, then I am your woman!I have experience in opening restaurants as well as dealing with the financial recovery period that may occur due to a new competitor opening. I know how to handle escalated guest situations with ease while never putting myself or my company in jeopardy. I am well versed in the intricacies of fine dining and have a deep love for all types of hospitality environments.If you are a like minded individual, let\'s connect and network!
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