Anastasia Dounas

Heart Health Check Manager @Victor Chang Cardiac Research Institute

Sydney, AU

Directed the strategic growth and national expansion of a social enterprise unit within a leading medical research institute, increasing annual revenue from $300K to $1.1M and scaling operations across seven states by building a 45+ member workforce, enhancing service delivery, and leading digital, operational, and financial transformation initiatives- Directed strategic growth and national expansion of a social enterprise unit, increasing revenue from $300K to $1.3M and scaling operations across seven states- Built and led a 45+ member workforce while driving digital, operational, and financial transformation initiatives- Consistently exceeded growth targets by expanding access to services across metro and regional areas nationwide- Scaled workforce from a small Sydney-based team to a nationwide operation supported by agency-trained staff- Optimized logistics and distribution, scaling testing capacity from 6 to 16 kits, enabling higher volumes, faster turnaround, improved satisfaction, and a scalable delivery model- Led a digital transformation strategy, streamlining roster, consent, and data management; eliminated the need for an administrative role, saving $30K annually, while freeing up managerial capacity to serve more clients- Introduced a secure automated booking system with text reminders, self-service rescheduling, and waitlist functionality- Implemented a centralised financial control system using Expensify and a new meal allowance policy, reducing reliance on corporate cards, improving reporting accuracy, and boosting staff satisfaction- Strengthened risk management and compliance policies, including digital risk registers and enhanced workplace safety protocols- Designed a 22-module online training program with videos and quizzes, standardising onboarding for staff and agency workers and enabling a consistent, scalable service model.

Lund University

Marketing & Sustainable Innovation , Business

University of Technology Sydney

Bachelor of Business, Management, International Business and Marketing

Sciences Po

Master's degree, International Development

AGSM @ UNSW Business School

Certificate in Executive Management & Development

UNSW

Master's degree, Development Studies