Anastasia Bernard
Senior Manager, Enterprise Sales Enablement and Operations @One New Zealand
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WORK HISTORY
Senior Manager, Enterprise Sales Enablement and Operations @One New Zealand
Lead Salesforce specialists, Sales Operations, and Sales Enablement and Revenue Assurance teams, shaping digital strategies for a 2,500+ customer platform. Serve as Product Owner, manage $1M mobile solutions budget, and align the Salesforce roadmap to evolving business needs while fostering vendor partnerships to lift capability and innovation.• Reduced annual capital spend by over 60% through a strategic funding model shift.• Halved case resolution times via automation and process redesign.• Redeployed team across AI and Salesforce Transformation programmes, building enterprise capability.• Led Agile delivery for strategic initiative backlog, improving throughput and stakeholder confidence.
EDUCATION
Te Wananga o Aotearoa
Certificate in Small Business Management
University of Auckland
Grad Dip of Commerce, International Business
University of Auckland
Bachelor of Commerce (B.Com.), Accounting
ABOUT ANASTASIA BERNARD
I\'m a values-led Technology Operations & Systems Leader dedicated to building the secure, resilient, and future-ready infrastructure that delivers meaningful business outcomes.With a unique career foundation built over 21 years in the New Zealand aviation sector (Air New Zealand) and now in telco, I specialise in leading teams in high-availability, 24/7 enterprise environments.My leadership approach is built on three core pillars: Deep Operational Acumen: I have an intrinsic understanding of the pressures and complexities of mission-critical operations, from ground handling and passenger systems to core revenue and cost platforms. Modern Technology & Transformation: I\'m passionate about modernising systems and processes. I\'ve led DevOps disciplines, improved system foundations for AI adoption, and governed complex Salesforce and managed service ecosystems. Robust Governance & Financial Discipline: As a Chartered Accountant (CA), I bring rigorous financial stewardship to everything I do. I have a proven record of driving significant operational efficiencies, including delivering $5M+ in annual value and reducing major infrastructure spend by over 60%.I believe in a people-first approach to leadership, using coaching and capability-building to lift team effectiveness by over 30%. I thrive on bringing clarity, connection, and a bias for action to complex challenges.Always open to connecting and discussing challenges in technology operations, strategic transformation, and team leadership.
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