Ana Silvestre

About Ana Silvestre

Detail-oriented and people-centered professional with 4+ years of experience improving systems, optimizing workflows, and driving initiatives that strengthen employee engagement and operational efficiency. Passionate about building inclusive, scalable, and human-first programs that enhance the overall employee experience and organizational culture.

Experience

1. People Operations Specialist

   Rightway

   Apr 2025 — Present · New York, NY, US

   Own the HR employee mailbox and ticketing system, serving as the first line of support for employee inquiries- Support implementation and configuration of HR systems, including ADP, Sapling, Greenhouse, Lattice, Sequoia, Guardian, Cocoon- Assist in managing end-to-end onboarding and offboarding processes, ensuring a smooth and consistent employee experience- Maintain accurate and compliant employee records in ADP and support cross-functional data integrity in partnership with IT and Finance- Develop and maintain internal HR policies, SOPs, and process documentation to support legal and operational standards- Oversee employee compliance processes with all federal, state, and local wage, hour, and employment regulations as well as conducting background checks, I-9 verification, and E-Verify- Manage leave programs (FMLA, parental, bereavement, etc.), including tracking, employee communication, and documentation- Plan and execute office events and offsites, delivering a seamless, high-touch employee experience and fostering engagement across teams

Education

• Cornell University

  Bachelor of Science - BS, Business Administration and Management, General

  2015 — 2019