Anas Khan
Customer Support Executive | USA & UK Voice Process | Healthcare Claims & Billing |IT Recruitment staffing & Compliance-Focused
- Role
- Team Specialist at TaskUs
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anas Khan
Customer Support Executive with experience in the US healthcare voice process, specializing in claims, accounts, billing, and compliance.Worked with UnitedHealthcare, assisting members and providers with claim status, EOB explanations, billing inquiries, and account-related concerns.Strong understanding of HIPAA compliance, data privacy, and quality standards. Known for clear communication, empathy, and accuracy while handling sensitive healthcare information.Actively looking to grow in the healthcare operations / customer support domain with a focus on service excellence and compliance.
Experience
Team Specialist
Sep 2025 — Present · Noida, IN
Provided voice support to UnitedHealthcare members and providers across the US marketHandled medical claims, account-related queries, billing issues, and payment explanationsExplained EOB (Explanation of Benefits), claim status, denials, and coverage details clearly to customersEnsured strict adherence to HIPAA compliance, data privacy, and quality standardsAccurately documented customer interactions and updates in CRM systemsMaintained professionalism, empathy, and clarity while handling sensitive healthcare informationMet performance metrics related to quality, compliance, and customer satisfaction.
Education
Aligarh Muslim University
Master of Arts - MA, English Language and Literature/Letters
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
Intermediate, Humanities/Humanistic Studies
Dr. Bhimrao Ambedkar University (DBRAU), Agra
Bachelor of Education - BEd, English Language and Literature, General
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
High School, General Studies
Aligarh Muslim University
Bachelor of Arts - BA, English Language and Literature, General
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