Anas Ali

Data Scientist @i2c Inc.

Project: Chatbot Development using OpenAI API • Developed customer support chatbots for external clients using OpenAI API. • Created an internal company documentation chatbot leveraging OpenAI GPT-3.5 Turbo API, enabling streamlined access to information • Implemented chatbots using an embedding-based approach, resulting in more accurate responses. • Utilized prompt engineering techniques to shape the behavior and responses of chatbots. • Conducted finetuning of GPT-3 using OpenAI API on company datasets, aligning it with specific business requirements. • Engineered a vector search engine based on embeddings, enabling a knowledge-based chatbot to retrieve relevant information effectively. • Explored and experimented with techniques such as sparse/dense embeddings, RAG, and Splade to enhance semantic search capabilities of chatbots