Anarkali Sharpe

Lead Hospitality Manager @Compass Group

Whilst working at Chelsea Football Club my roles have been as followed - Supervisor, Assistant Manager, Back of House Manager and have now been promoted 3 times to a Lead Manager on Event days.Responsible for the smooth running of VVIP Plated Restaurants in the Executive Lounge\'s Upper and Lower, Zola and Wise Suit, 1905 Club as well as the Corporate Private Boxes in the Millennium Suit. VVIP clients to include looking after the owner Roman Abramovich’s corporate private boxes- in charge of 40+ Staff, Bar Manager, Back of House Manager, Assistant Manger, Supervisor and 400 guests.* Assessing all staff abilities and provide on the job training for those who require it (i.e. Food Safety) and development.* Able to remain calm and professional whilst dealing with stressful situations.* Responsible for the implementation of HACCP and hygiene standards, responsible service of alcohol, kitchen and restaurant equipment, back of house areas and the delivery of food and beverage service.* Resolve health and safety, legal, security issues, and customers’ issues.* Cash Handling procedures.* Use of MICROS system.* Striving, meeting and exceeding financial budgets and targets for the event.* Handling cash floats and completing necessary paperwork for the event.