Ananya Kuthiala
Program Manager, Adobe Campaign & Journey Optimizer @Adobe
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WORK HISTORY
Program Manager, Adobe Campaign & Journey Optimizer @Adobe
Ottawa, ON, CA
Identify top volume, escalation and quality drivers with a data-driven mindset and drive customer experience improvements, leading to the deflection of cases and escalations
EDUCATION
Panjab University
Bachelor’s Degree
ABOUT ANANYA KUTHIALA
I have 10+ years of experience in customer service and consulting including 2 years of people development and management. Well versed with managing teams and operations supporting SaaS solutions. Proficient in collaborating across functions and geographies. Multiple awards recipient for providing the best customer experience.
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