Ananya Tariani
System Administrator | Wipro Technologies
- Role
- Administrator at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Ananya Tariani
Results-driven IT Analyst with 2.8 years of experience delivering efficient technical…
Experience
Administrator
Sep 2023 — Present · Kolkata, IN
Delivered IT support for enterprise users via email and Remote Desktop tools like Intel EMA, Scout and Microsoft Teams.Resolved technical issues related to Windows 10/11, Microsoft 365, VPN, printers, and mobile devices.Managed user account creation, password resets, and access rights using Active Directory and Exchange.Logged and tracked incidents using ServiceNow, ensuring adherence to SLAs and ITIL best practices.Provided support for a global client Medtronic, ensuring 24/7 availability and minimal disruption to critical operations.Contributed to knowledge base documentation to streamline future issue resolution.Recognized for professionalism, communication, and consistent customer satisfaction.
Education
Patna Women's College
Bachelor of Science in Chemistry
2018 — 2021
Sister Nivedita University
Masters of Science in Chemistry
2021 — 2023
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