Ananya Ridenour

Role
Director of Client Operations at Zag Technical Services
Location
Huntington Beach, CA, US
LinkedIn followers
500 followers

About Ananya Ridenour

Multi-talented business leader with an excellent reputation for resolving problems…

Experience

  1. Director of Client Operations

    Zag Technical Services

    Dec 2021 — Present

    Managed multiple teams to align with company vision and objectives • Drove operational maturity throughout all teams • Provided structure and direction through strong executive leadership, collaboration, and communication • Successfully created and established four distinct teams from inception • Provided an avenue to discover new ways to improve efficiencies, simplify tasks and enhance productivity • Implemented system processes and best practices to support and foster growth • Facilitated customer service initiatives that involved customer outreach, building solid relationships, being extremely proactive, and providing an overall improved experience • Empowered employees to learn, grown, and enhance their overall performance capabilities • Directed the teams with clearly defined goals, metrics, and processes

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