Ananya Panda
Senior Technical Support Engineer | Technology and Problem-Solving | Cloud & Security Learner | Driving Efficiency through Technical Excellence | Startup & Global Workplace Ready
- Role
- Senior Technical Support Engineer at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Ananya Panda
An IT Support Engineer with foundational expertise in system administration and cybersecurity. Passionate about technology and problem-solving, I focus on ensuring seamless IT operations, optimizing system performance, and strengthening security to protect organizational assets.Driven by continuous learning and adaptability, I thrive in solving challenges, enhancing user experiences, and fortifying systems against cyber threats. I am committed to growing my expertise and contributing to innovative IT solutions. Let’s connect to collaborate on impactful projects!
Experience
Senior Technical Support Engineer
Jan 2025 — Present · Maharashtra, IN
As a dedicated and experienced Senior Technical Support Engineer at Infosys, I specialize in delivering top-notch technical solutions to meet client needs. With a strong foundation in IT support, system administration, and cybersecurity engineering, I excel in troubleshooting complex technical challenges and ensuring seamless operations.My role involves collaborating with cross-functional teams to identify and resolve technical issues efficiently, providing strategic support for IT systems, and enhancing operational performance. I am passionate about leveraging my expertise to improve system reliability and deliver exceptional service.Key areas of expertise include:Advanced troubleshooting and problem resolutionIT infrastructure managementNetwork and system securityProcess optimization and automationClient-focused technical supportDriven by continuous learning, I stay updated with emerging technologies to provide innovative solutions and maintain operational excellence.
Education
Utkal University
Bsc
2020 — 2023
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