Ananya Gupta
MBA\'25 FINANCE & BUSINESS ANALYTICS ||Training & Placement Representative HBTU\'25||Finance Club Coordinator DOMS||ex-HDFC INTERN||ANALYTICAL THINKER || FINANCIAL ANALYSIS || CORPORATE FINANCE
- Role
- Customer Care Executive at HDFC Bank
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
About Ananya Gupta
Motivated MBA graduate with a strong educational background in finance and business…
Experience
Customer Care Executive
Jul 2025 — Present · Kanpur, IN
Cash Teller / Customer Service ExecutiveHDFC Bank – KanpurFull-Time Employee Handled daily cash transactions including deposits, withdrawals, and cheque processes with accuracy and compliance.Managed the Welcome Desk, attending walk-in customers, guiding them to services, resolving queries, and maintaining smooth counter flow.Actively contributed to sales and cross-selling, generating leads and convincing customers for suitable banking products & accounts.Built and maintained strong customer relationships, becoming a trusted point of contact for regular customers.Entrusted with Welcome Desk keys and Gold Locker keys, showing high responsibility and trustworthiness.Monitored and managed cash discrepancies, maintained teller limits, balanced transactions, and reported issues promptly to ensure zero-loss operations.Coordinated with branch teams to support daily operations and reduce customer wait time.Ensured compliance with bank policies and customer service standards.
Education
Harcourt Butler Technical University
Master of Business Administration - MBA
2023 — 2025
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Science - BSc
2020 — 2023
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