Ananthakrishnan M

About Ananthakrishnan M

Results-driven consultant with 14 years of experience across various industries. Proven…

Experience

1. Manager of Operations

   UST HealthProof

   Feb 2024 — Present · Kochi, IN

   Managing multiple lines of business across diverse locations within the health insurance back-office domain.• Guarantee uninterrupted service delivery through efficient stakeholder management.• Identify the gap within the team and facilitated with necessary trainingsAutomation• Responsible to lead and deliver UI automation initiatives Globally• Driving UI automation initiatives across locations and conducting sessions• Identifying automation possibilities and finalizing tech-stack• Driving cadence calls and oversee constraints and ensures seamless service delivery• Out of box approach in using Microsoft Power Platforms• Identify, design and deliver customized solution in every identified opportunity• Provided regular updates and presented progress on these Automation initiatives directly to the Chief Operating Officer (COO)Learning Management Solution• Oversaw the complete service delivery lifecycle for customized Learning Management Solutions, encompassing design, development, production, and hosting, ensuring adherence to timelines and quality standards• Led the technical assessment and selection of AI tools to enhance the functionality and user experience of the Learning Management System, demonstrating strategic technology adoption• Developed and implemented a comprehensive Project Management Plan• Managed collaborative relationships with multiple PPED stakeholders to finalize the learning content• Orchestrated and led regular cadence calls with stakeholders• Provided regular updates and presented progress on these LMS initiatives directly to the Chief Operating Officer (COO)• Oversaw the phased deployment of diverse learning content developed utilizing AI tools

Education

• Kerala Secondary

  HSE, Business/Commerce, General

  2005

• GRD SCHOOL OF COMMERCE AND INTERNATIONAL BUSINESS (GRDSCIB)

  Master of Commerce, International Business (Logistics)

  2009 — 2011

• Mahatma Gandhi University, Kottayam

  Bachelor of Commerce - BCom, Taxation

Skills

• Supply Chain Management
• Negotiation
• Freight
• Team Management
• Vessel Operations
• Customs Regulations
• Shipping
• Managing Crews
• Employee Relations
• International Logistics
• Engineering
• Logistics Management
• Project Planning
• Microsoft Office
• Sales
• Freight Forwarding
• Operations Management
• Logistics
• Training
• International Shipping
• Transportation
• Management
• Ports
• 3pl
• Vessel Management
• Marketing