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Current company Microgrid Inc
Technology; Information and Internet · 57 employees · Founded 2021 · Visakhapatnam, Andhra Pradesh, India
MicroGrid is an award-winning, ISO 9001 certified enterprise at the intersection of digital health and conversational intelligence. We are providers of sophisticated Conversational AI technologies such as chatbots, voice virtual agents, frontend portals, and other automation solutions for the healthcare industry. Our omni-channel Conversational AI Platform MIC (MicroGrid Intelligent Connect), is an end-to-end healthcare focused solution which creates value for patient, provider, and pharma alike, with implementations that support disease awareness, medical diagnosis, robotic consent capturing, appointment scheduling, treatment planning, order management, drug adherence and feedback, statistical analysis, to name a few. Our virtual agents and automation solutions are also used in the treatment planning, production, and logistics of pharmaceutical processes involving novel diseases across the globe. For clinical trials, MicroGrid has PoCs which use chatbots/voice bots to capture consent, removing the need for manual paperwork, thereby optimizing arduous onboarding processes. Over the past 3 years, MicroGrid has bridged the gap within disjointed healthcare processes, evangelized conversational efficiency, thereby creating better patient experiences where it matters the most- in times of distress. With 3x Year-on-Year growth and Big Pharma among our clientele, we are poised to redefine conversations across the Globe. You change lives, we simplify connections :)