Anjali Nanjannavar

About Anjali Nanjannavar

As a Managing Consultant at IBM, I leverage my technical background and process improvement skills to deliver innovative solutions for clients across various industries, with a focus on the Federal government. With almost six years of experience in the field, I have successfully led and contributed to multiple projects, enhancing operational efficiency with Conversational AI and automation pipelines with a focus on customer satisfaction. My expertise in Machine Learning and Generative AI paired with an intuitive sense for communication enables me to effectively communicate complex, technical ideas and insights to diverse audiences. I am passionate about finding innovative solutions to any problems to drive positive change and growth.

Experience

1. Managing Consultant

   IBM

   Jul 2019 — Present · Washington, DC, US

   Spearheaded a cross-agency user adoption plan, significantly enhancing chatbot functionality based on client feedback. • Developed user personas to optimize AI models, ensuring they met stakeholder needs. • Architected and deployed a secure Conversational AI RAG chatbot application in AWS Cloud with OIDC authentication.

Education

• Virginia Commonwealth University - College of Engineering

  Bachelor of Science - BS, Chemical Engineering

  2014 — 2019

Skills

• Research
• Ultraviolet Visible Spectometry
• Customer Service
• Social Media
• Matlab
• Fiber Cross Linking
• Electrospinning
• Visual Basic
• Leadership
• Communication
• Data Analysis
• Public Speaking
• Digital Colorimetry
• Project Management
• Microsoft Word
• Teamwork
• Microsoft Office
• Microsoft Excel
• Powerpoint
• Scanning Electron Microscopy