Anand Singhai
Strategic Leader in Customer Experience & Service Delivery | Expert in Building High-Performing Teams for Success, Driving Transformation & Business Enablement | Championing Agile Development & Cultural Shifts
- Role
- Head of Regional Operations-south Asia at Orange Business
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Anand Singhai
I am a global service delivery and customer experience leader with 20+ years of…
Experience
Head of Regional Operations-south Asia
Nov 2016 — Present · Mumbai, IN
Education
Dr. Harisingh Gour University (Sagar University)
Bachelor of Engineering (BE)
1989 — 1993
XLRI Jamshedpur
Post Graduate
2020 — 2021
Skills
- Project Management
- People Management
- Voip
- Vendor Management
- Wireless
- Project Management Training
- Escalation Management
- Solution Architecture
- Bss
- Integration
- IT Service Management
- Tl9000
- Interact with All Levels of Management
- Global Service Management
- Outsourcing
- Customer Satisfaction
- Gsm
- Customer Segmentation Strategy
- Service Availability
- Voice Over Ip (Voip)
- Operations Management
- Pre-Sales
- Telecommunications
- Service Improvement Plans
- Team Management
- Partner Management
- Business Continuity Planning
- Business Process
- Management
- Resource Management
- Program Management
- Sdh
- Wireless Technologies
- IT Operations
- Sla
- Mobile Devices
- Pmo
- Pmp
- Service Delivery
- Team Motivation
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