Anand K

Customer Success | Logistics Leader | Supply Chain Automation | AI in SaaS

Role
Customer Success Manager at project44
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Anand K

I’m passionate about helping businesses grow by building strong, lasting customer relationships and delivering real, measurable value.Over the past 11+ years, I’ve partnered with global organizations- from hyper-growth startups to Fortune 500s- to drive digital transformation, optimize logistics, and enable scalable growth. My focus: retention, renewals, and revenue expansion.I thrive in fast-paced environments, and I’m at my best when solving complex problems, simplifying processes, and unlocking new growth opportunities. Whether it\'s saving costs, streamlining workflows, or upselling strategic solutions, my goal is simple- help customers succeed while driving long-term business impact.Here’s what I bring to the table- Deep expertise in customer success, key account management, and SaaS growth strategy- A proven track record of helping clients achieve 5-7% cost savings and 80%+ process efficiency gains- Scaled a brand 6x in ARR in 2.5 years through strong client relationships and expansions- Comfortable managing $1M+ ARR portfolios, driving cross-functional strategies with sales, product, marketing, and support.What drives me- Putting customers at the center of everything I do- Turning complex challenges into simple, effective solutions- Listening, solving, and delivering results that matter.Also into- Writing (published author, featured in Persona alongside Gulzar and Ruskin Bond)- Traveling (14 countries and counting)- Blogging on business, books, and everything in between at connect if you’d like to talk SaaS, logistics, customer success—or swap stories about books, business, or building better relationships.

Experience

  1. Customer Success Manager

    project44

    May 2025 — Present · Bengaluru, IN

    Manages customer success for company’s Decision Intelligence Platform for the Americas market with a focus on driving retention, value realization and stakeholder relationships.

Education

  • Great Lakes Institute of Management

    PGDM, Marketing and Operations

    2012 — 2014

  • MICA | The School of Ideas

    Post Graduate Certification in Advertising & PR

    2016 — 2017

  • Vidya Academy of Science and Technology

    Bachelor of Technology (B.Tech.), Electronics and Communications Engineering

    2007 — 2011

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Anand K — Customer Success Manager at project44 in Bengaluru, KA, IN | Unifers