Anand Goyal

Head, UPI – Google Pay | Product & Business Leader | 0-1 Scale up & Turnaround Expert | Driving Growth, GTM, and P&L in Consumer Tech & Payments | Ex-Amazon, Bain, Rocket Internet, IBM

Role
Head, Upi & Ecosystem Engagement at Google
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Anand Goyal

Senior product and business leader with 17+ years of experience scaling and turning around high-impact businesses across B2B and B2C. I bring a unique combination of strategy consulting (Bain & Company), entrepreneurial operating roles (Rocket Internet, Care Plus Pharma), and a decade of deep general management at Amazon India—spanning new market launches, global scale-ups, and P&L ownership.At Amazon, I’ve consistently taken on high-ambiguity, high impact mandates— launching India-first platforms that scaled globally, turning around underperforming businesses, and driving GTM and product strategy across payments, food delivery, and ecommerce marketplace. These roles involved leading large cross-functional teams (up to 100+), and forging win-win partnerships across banks, brands, and industry stakeholders.Presently as Head Offline Payments – Amazon Pay, responsible for driving end to end business growth and P&L that involves enabling customer payments via Amazon Pay (UPI, Wallet, Pay Later, Credit/Debit Cards and Net banking) at offline retailersPreviously- Head, Amazon Food: Led turnaround of Amazon’s hyperlocal food delivery business by driving growth and significantly reducing burn. Snapshot – Key Roles Head, Offline Payments, Amazon Pay Head, Smart Stores and Omnichannel Affordability, Amazon Pay Head, Amazon Food – Amazon Head, Selling Partner Enablement and Service Provider Network – Amazon Co-Founder & Managing Director – ADB Life Care Founding member & COO, Printvenue.comHighlights @ Amazon: Launched and scaled an ecommerce-services marketplace from India to over 20 countries, supporting over 100K sellers generating tens of billions of dollars in Amazon sales. Delivered 0 to 1 growth globally within ~2 years of launch As Head, Amazon Food: doubled market segment share and cut burn by 70% YoY via revamping product experience, pivoting GTM, and onboarding holdout brands At Amazon Pay, turned around the Offline business by exiting structurally unprofitable segments & driving growth in profitable ones and launched new products to increase adoption of Amazon Pay across offline retailers Built and led multifunctional teams across India and international markets; have hired and mentored dozens of senior leaders Conducted 300+ interviews across leadership and experience levels (20+ yrs), ensuring recruitment of top talent to support organizational growth Equally at ease operating at 0 -> 1stage and driving 10x scale, I bring a hands-on yet strategic approach to building resilient, customer-obsessed businesses.

Experience

  1. Head, Upi & Ecosystem Engagement

    Google

    Oct 2025 — Present

    Leading UPI business for Google Pay

Education

  • Indian Institute of Management, Calcutta

    Post Graduate Diploma in Management

    2008 — 2010

  • Gogte Institute of Technology, Belgaum

    Bachelor of Engineering, Computer Science & Engineering

    2003 — 2007

Skills

  • Network Security
  • Business Analytics
  • Market Research
  • Start-Ups
  • Management Consulting
  • Analytics
  • Business Strategy
  • Management
  • Market Entry
  • Sharepoint
  • Business Analysis
  • Leadership
  • Servers
  • Business Development
  • Integration
  • Strategy
  • E-Commerce

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Anand Goyal — Head, Upi & Ecosystem Engagement at Google in Bengaluru, KA, IN | Unifers