Ananda Shankar Das

About Ananda Shankar Das

I’m an enterprise technology professional with 18+ years of experience in Level-3 application and platform support, working in mission-critical, compliance-driven 24×7 production environments across cloud, infrastructure, and transportation systems.My core strength is in production risk management — owning incidents end-to-end, driving Major Incident Management, performing Root Cause Analysis (RCA), enforcing change governance, and delivering audit-ready documentation with strong SLA and reliability focus.I’m now transitioning into AI Governance / Responsible AI, leveraging my background in operational governance, failure analysis, and accountability controls to support safe and compliant AI adoption. My areas of focus include:AI lifecycle governance and risk assessmentIncident governance for AI systems (monitoring, drift awareness, escalation processes)Human-in-the-loop controls and accountabilityRegulatory and framework alignment (EU AI Act, NIST AI RMF, ISO/IEC 42001 – awareness)I do not position myself as an AI model developer — my strength lies in governing AI systems in production, ensuring they remain reliable, explainable, monitored, and compliant. Bangalore, India | Open to AI Governance / Responsible AI roles (Entry / Associate / Transition)

Experience

1. System Development Engineer

   Dell Technologies

   Jul 2017 — Present · Bengaluru, IN

   Level-3 application and platform support for cloud and infrastructure-centric enterprise systems.• Incident ownership, Major Incident Management, RCA, and preventive-control definition.• Collaboration with SRE and infrastructure teams on failure analysis and risk mitigation.• Operational dashboards (Power BI, ServiceNow) for availability and risk indicators.• Python and shell automation to reduce manual effort and operational risk.

Education

• VTU Belgaum

  BE, Industrial and Production Engineering

  1999 — 2003

• Jawaharlal Nehru National College of Engineering, Shimoga

  Bachelor of Engineering (B.E.), Industrial and Production Engineering

  1999 — 2003

• Indian Institute of Science (IISc)

  CCE Certification, Data Analytics | Computaional Machine Learning | Machine Learning and Natural Language Processing

  2017 — 2018