Anand K.
Senior Manager - Project Management, Cx Design at MakeMyTrip
- Role
- Senior Manager - Project Management at MakeMyTrip
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anand K.
A result-oriented professional with exposure in providing excellent customer service by understanding customer feedback/issues and worked on multiple projects inline to that• Work cross-functionally with other departments to accomplish organizational objectives• Developed and implemented new standard operational procedures and protocols to ensure standardization of processes across the departments• Build and maintain strong relationships with internal and external stakeholders to properly manage expectations on performance, business requirements and overall service delivery• Skilled People Manager, managed and motivated a team of ~44 direct reportees and ~700 indirect reportees, provided desired coaching and feedback to staff to help improving the key result areas
Experience
Senior Manager - Project Management
Jan 2026 — Present
Education
Poornima Institute of Engineering & Technology
Bachelor of Technology - BTech, Electrical Engineering
2011 — 2015
Indian Institute of Management Rohtak
Executive 'Project Management' Program, PMP
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