Anand Swaroop
Head Operations and Customer Service at DGFC Pvt Ltd
- Role
- Head Operations and Customer Service at Dgfc Pvt Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anand Swaroop
Anand Swaroop is an accomplished supply chain & logistics professional with more than 10 years of industrial experience in distribution operations & implementation of strategic improvements for safety and health measures. He believes in delivering quality focussed business results so as to maintain compliance with regulatory standards and ensure maximum efficiency & responsiveness in the system.His professional accomplishments encompass lean performance improvement at managed warehouse locations, inventory control and reconciliation of inventory error reconciliation in order to improve inventory tracking and prevent pilferage. With this Span he handles a big brands account like Nestle India Limited, Mondelez India, SRF, and many more. Roles and Responsibility carried out Mr, Anand Swaroop are as follows : Implementing effective processes and standards.Managing customer service and ensuring customer retention.Overseeing compliance with regulations.Reporting on operational progress.Manage contracts and relations with customers, vendors, partners and other stakeholders.Oversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvements
Experience
Head Operations and Customer Service
Jan 2019 — Present · Gurugram, IN
Education
Manav Bharti University, Sultanpur, Solan
Master of Business Administration - MBA
2013 — 2015
The Global Open University Nagaland, Dimapur
Bachelor of Business Administration - BBA
2008 — 2011
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