Anand Swamy
Sr. Account Specialist | Customer Success | Retention and Growth
- Role
- Sr Account Specialist at Msni
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Anand Swamy
Thomas Keller, the acclaimed Chef of the French Laundry, was once asked what is service, to which he replied, “Service is when you do something for someone else and it’s extraordinary.” Hi, my name is Anand. As a tenured Account Manager, I’ve had the pleasure of building iron-clad relationships with clients, understanding their needs, and delivering value over and over again.It’s not hard to “win and keep the business,” you just have to care beyond measure. In addition to that, I write articles on personal development and self-awareness.
Experience
Sr Account Specialist
Apr 2025 — Present
Lead strategic account management for high-value clients referred by premier banking partners, proactively identifying retention risks by analyzing transaction trends, disqualified payments, and chargeback patterns.Conduct consultative client calls to review payment performance and surface new opportunities, delivering tailored recommendations that strengthen merchant loyalty and expand solution adoption.Partner cross-functionally with underwriters and equipment vendors to streamline onboarding and troubleshoot complex service issues, acting as a trusted advisor to merchants and referral partners.
Education
California State University - East Bay
B.S Health Science, option in Business Management
Skills
- Salesforce.com
- Affiliate Marketing
- Cold Calling
- Sales Operations
- Html
- Leadership
- SEO
- Selling
- Management
- Negotiation
- Sales
- Time Management
- Entrepreneurship
- Css
- Logistics
- Customer Satisfaction
- New Business Development
- Marketing
- Building Relationships
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.