Anand Singh
Client Servicing & Customer Support Specialist | Expert in Customer Retention & Problem Solving
- Role
- Customer Success Engineer at Times Internet
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Anand Singh
I’m a Customer Success Engineer at Times Internet, partnering with publishers of all…
Experience
Customer Success Engineer
Aug 2022 — Present · Noida, IN
Working directly with all the Publishers (Enterprise Accounts and small Accounts) for tech support,ad-operation,platform UI support and revenue growth by educating publishers to use the product featureseffectively. Onboarding new publishers on the SAAS platform, improved TTL from 5 days to 2 day. Able to reach the growth of new product (M360) of Colombia with daily Monetization, tracking ofAccounts in context to growth in Revenue,RPM and CTR. Handling Queue of tickets (Publishers/Advertisers) of all domains on a single CRM (HubSpot). Withina completion of given Time frame, KPI’s and Quality standards. Have built strategies for multiple features across the product in context to get to live/publisheronboarding and handled customers on the same with different releases. Skilled in End-to-end knowledge of Publishers and Good Knowledge of Ads formats.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.