Anand Sharma
Assistant General Manager
- Role
- Assistant General Manager at Kissht
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Anand Sharma
Experienced Manager of Operations with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Operations Management, Customer Service, Business Development, and Customer Relationship Management (CRM). Strong program and project management professional graduated from Mumbai University
Experience
Assistant General Manager
Feb 2021 — Present · Navi Mumbai, IN
Leads Outbound tele-calling teams- Drives debt recovery targets and collection efficiency- Ensures SLA compliance and monitors KPIs- Manages operational, hiring, and training activitiesKey Focus Areas- Performance Management- Team Leadership- Operational Control- Strategy Implementation- Compliance & Reporting- Training & Development
Education
St.Lawrence High School Navi Mumbai
Bachelor of Commerce - BCom, Business/Commerce, General
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