Anand Rajagopalan
Sr Director Customer Engineering and SQA leading operational excellence
- Role
- Sr Director Customer Engineering, Product Development and Sqa at Semtech
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Anand Rajagopalan
With a robust background in quality engineering and operations excellence, my current stint spans driving operational excellence and process improvement in the IoT sector at Semtech. My competencies in Process Improvement and Quality Management have been pivotal in elevating customer engineering standards and software quality assurance.As a Six Sigma Black Belt, I champion efficiency and quality across all facets of engineering. At Semtech, the mission has been clear: forge impactful strategies that align with our organizational objectives and deliver exceptional value to our clients. Our team\'s achievements in optimizing operations echo a commitment to excellence and a relentless pursuit of innovation in a rapidly evolving industry.
Experience
Sr Director Customer Engineering, Product Development and Sqa
Mar 2024 — Present · San Jose, CA, US
Executive owner of customer engineering, product readiness, and software quality assurance for wireless connectivityproducts serving global customers.• Built, scaled, and lead a global organization of ~60 engineers across customer engineering, sustaining engineering,and software quality.• Product readiness, customer qualification, and field deployment in partnership with Product Line Management,R&D, Manufacturing, and Supply Chain.• Defined and executed software quality strategy including CI/CD enablement, automated testing, and left-shiftedvalidation.• Mentoring teams to improve systemic failure isolation and cross-functional root-causeresolution.• Implemented structured issue prioritization, escalation mechanisms, and KPI dashboards improving customerresponse times by ~50%.• Owned ~$500K Opex/Capex budgets supporting test infrastructure, tools, and productivity investments.
Education
Nanyang Technological University Singapore
MSc, Manufacturing Systems & Technology
Manipal Institute of Technology
B.E, Industrial & Production Engineering
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