Anand R

Manager- Operations at Phykon

Role: Operations Manager at Phykon
Location: Thiruvananthapuram Taluk, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Anand R

Operations | People Management | Leadership | Technical & Customer Support | Result…

Experience

Operations Manager
Phykon
Dec 2018 — Present · Thiruvananthapuram, IN

Education

University College, Thiruvananthapuram
Bachelor's degree, Chemistry
2001 — 2004
St.Thomas Higher Secondary School
Matriculation, Mathematics and Computer Science
1995 — 2001

Skills

Contact Centers
Technical Writing
Training
Customer Satisfaction
New Business Development
Offshoring
Resource Management
Sla
Team Leadership
Call Centers
Business Development
Project Management
Troubleshooting
Recruiting
Pre-Sales
Team Management
Change Management
Technical Recruiting
Team Building
Management
Service Delivery
Leadership
Inbound Marketing
Technical Support
Business Analysis
Bpo
Customer Experience
Operations Management
Client Development
Sourcing
Outsourcing
Performance Management
Crm
Process Improvement
Software Documentation
Benefits Negotiation
Talent Acquisition
Team Handling, Management, Maintaining Relationships
Lead Generation
Vendor Management

Contact information

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Work email
•••••@phykon.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Phykon

IT Services and IT Consulting · 158 employees · Founded 2006 · Trivandrum, Kerala, India

We’re a brand with a beating heart. At our core, Phykon is about people. We provide services that resonate with people — services that are designed to fuel productivity, enrich lives and drive business success. Phykon extends a wide range of unmatched solutions and services powered by advanced Artificial Intelligence (AI) and Robotic Process Automation (RPA). Phykon helps businesses of all sizes and industries work better, with a directional change in technology. We help transform your processes to make it easier — smarter, faster — right now. Phykon has developed one of the best RPA-enabled order management solutions in the market. Our call centre outsourcing services is top notch — deliver excellent customer service through automation-assisted outbound and inbound call centre services. We work closely with every client to provide world-class, automation back office support and technical support. When it comes to remote IT support services, we pack a punch! With more than a decade of experience to apply to any scenario, it is no surprise that Phykon is a successful and fast-growing company. We are ISO 9001:2015 certified. We are a member of the Indo-Australian Chamber of Commerce and NASSCOM. Phykon is headquartered in Kerala (India), with offices in Bengaluru, Sydney and Melbourne. At Phykon, we are true believers in making a difference in people’s lives. This is also why we are a socially responsible brand. Our passionate team of go-getters is guided by a strong set of core Phykon values. And our zeal and commitment in what we deliver shines through and set us apart from the crowd. Here, a successful collaboration involves open communication; diverse ideas and a strong drive to produce nothing but the best for our clients. We keep our passion for people front and centre. And we create technology with a purpose: to make life better for everyone, everywhere. To take productivity to the next level and create experiences that amaze, visit us at www.phykon.com.

phykon.com

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About Anand R

Experience

Operations Manager

Education

University College, Thiruvananthapuram

St.Thomas Higher Secondary School

Skills

Find verified contacts for anyone on LinkedIn