Anand Pandey
Director - Operations Customer Solutions @Quest Diagnostics
Hyderabad, TG, IN
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MOBILE NUMBERS
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WORK HISTORY
Oct 2023 — Present
Director - Operations Customer Solutions @Quest Diagnostics
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Hyderabad, IN
EDUCATION
2005 — 2006
Indira Gandhi National Open University
BA
2014 — 2014
INTERNATIONAL INSTITUTE OF PROJECTS & PROGRAM MANAGEMENT (I2P2M)
Certificate In Project Management (CIPM)
2004 — 2006
Institute of Management Technology, Ghaziabad
Advance Diploma
1999 — 2002
IHM-Lucknow
Diploma in Hotel Management
SKILLS
Six SigmaBpoShared ServicesWorking Capital ManagementVendor ManagementBusiness Process Outsourcing (Bpo)Operational ExcellenceCustomer SatisfactionProcess ExcellenceMisRe-EngineeringSlaBusiness ProcessBusiness Process Re-EngineeringOffshoringOperations ManagementTeam ManagementProcess ManagementAccount ReconciliationManagementTransition ManagementService DeliveryManagement Information Systems (Mis)Journal EntriesOutsourcingTeam Leadership
ABOUT ANAND PANDEY
20 + years of experience in process excellence through variety of roles including FP & A…
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