Anand Padashetty
Team Manager at ANZ | Retail Banking | Lending Operations
- Role
- Customer Service Team Manager at ANZ
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anand Padashetty
Experienced Team manager with a demonstrated history of working in the banking industry. Skilled in Customer Service, Banking, Business Process Improvement, Management, Project management, Automation and process improvement and Team Management. Strong operations management skills.
Experience
Customer Service Team Manager
Jun 2024 — Present · Bengaluru, IN
Created and managed budgets for travel, training, and team-building activities.Evaluated individual and team business performance and identified opportunities for improvement.Completed thorough opening, closing, and shift change functions to maintain operational standards each day.Produced thorough, accurate and timely reports of project activities.Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.Fostered an inclusive team culture, promoting diversity and encouraging innovative ideas.Recognized and rewarded team and individual achievements, boosting morale and motivation.Evaluated existing systems and procedures for effectiveness; identified opportunities for improvement; developed plans for implementation.Ensured compliance with company policies and industry regulations, mitigating risk and maintaining integrity.Negotiated conflict resolution among team members, ensuring a harmonious work environment.Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.Recruited qualified candidates through job postings, interviews and referrals; evaluated resumes and applications; extended offers of employment.Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
Education
C406 SB College of Education Gulbarga
Bachelor of Science - BS, Computer Science
2006 — 2009
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