Anand Natarajan

About Anand Natarajan

Visionary technology leader with 25+ years of experience scaling global payment platforms, driving digital transformation, and delivering multi-billion-dollar business growth across Amazon and leading BFSI, Fintech, and eCommerce companies.Expertise includes building cloud-native, AI/ML-driven systems, expanding international payment infrastructures, managing P&L portfolios, and leading high-performing cross-functional teams across North America, Europe, MENA, and APAC.At Amazon, led global payment expansion across 10+ MENA countries (scaling TPV from ~$5B to ~$20B) and modernized payment experiences across 14 global marketplaces, fueling a $1.3B revenue increase in eBooks.Passionate about innovation, customer-centric design, regulatory leadership (PCI DSS, GDPR), and building resilient platforms that drive growth and operational excellence.

Experience

1. Senior Software Development Manager

   Amazon

   Nov 2020 — Present · Chennai, IN

   Strategic Leadership: Partner with C-suite executives to define and communicate 3-year technology roadmaps, aligning major tech investments with business vision and customer-centric goals. Act as key stakeholder for product P&L, steering decisions that optimize financial performance and drive sustainable growth.• Global Payments Expansion: Defined and executed the expansion of Amazon’s global payment infrastructure across 10+ countries in the MENA region. Integrated critical local payment methods (e.g. local card networks like MADA/Meeza, mobile wallets, BNPL solutions) alongside global payment networks, resulting in a 60% spike in Saudi Arabia transactions, 70% YoY growth in Egypt, and a 30% rise in mobile wallet usage region-wide.• Enterprise Architecture & Uptime: Designed and implemented a modern payment processing platform supporting millions of daily transactions with 99.99% uptime. Ensured the architecture scales seamlessly to meet increasing volume while maintaining ultra-high availability and low latency customer experience.• Regulatory Compliance & Security: Maintained PCI-DSS Level 1 certification and led adherence to regional regulations (e.g. UAE’s RPSCS, Saudi Arabia’s e-MSP guidelines), guaranteeing secure and compliant payments across all MENA operations. Established governance that navigates complex regulatory landscapes and protects customer data.• AI/ML Innovation: Deployed AI-driven fraud detection and risk analytics, cutting fraudulent activities by 25% and achieving 99.7% accuracy. Leveraged machine learning to proactively identify anomalies and protect revenue, significantly strengthening trust in the platform.• Leadership & Team Development: Built and led high-performing global teams. Foster a culture of collaboration, innovation, and accountability—driving ~35% YoY growth in key markets. Mentor senior managers and engineers, resulting in strong leadership pipelines and cohesive execution across geographies.

Education

• Pondicherry University

  Master of Computer Applications - MCA

  1996 — 1999

• Punjab University

  Bsc Physics Honours, Physics

  1993 — 1996