Anand Maurya

About Anand Maurya

Experienced Warehouse & Logistics Operations Manager | Driving Operational Excellence in Supply Chain ManagementI am an accomplished Warehouse and Logistics Operations Manager with a proven history of optimizing end-to-end operations across B2B, B2C, and C2C,B2G segments. With expertise in client relations, customer satisfaction, vendor management, and comprehensive MIS reporting, I deliver seamless operations that drive growth and efficiency.Key Strengths: Team Leadership: Skilled in motivating, inspiring, and managing large teams while fostering a culture of accountability and excellence. Process Optimization: Experienced in returns centers, inbound/outbound operations, material handling, and first/last-mile logistics, ensuring streamlined supply chain management. Strategic Problem-Solving: Adept at identifying challenges, implementing solutions, and driving continuous improvement. Data-Driven Decision-Making: Proficient in database management, spreadsheets, and advanced reporting tools to support data-backed strategies. Operational Flexibility: Capable of managing dynamic shift patterns while adhering to legal and regulatory compliance.What I Bring:A tactical and strategic approach to warehouse and supply chain operations.Strong analytical and organizational skills to ensure optimal stock flow and resource planning.The ability to thrive under pressure, making decisive, impactful decisions in time-sensitive environments.My mission is to deliver operational excellence, enhance customer satisfaction, and achieve measurable business success by combining technical expertise, leadership skills, and an unwavering commitment to results.

Experience

1. Warehouse & Logistics Operation Manager

   PW (PhysicsWallah)

   Sep 2023 — Present · Patna, IN

   Warehouse & Logistics Operations Manager – Patna & LucknowEnd-to-End Supply Chain & Warehouse Operations (B2B | B2C | Q-commerce)Multi-Location Warehouse Management & Network OptimisationFulfilment Centre to Last-Mile Delivery OperationsSOP Design, Process Excellence & Continuous ImprovementFinancial & Commercial ControlP & L Ownership, Budgeting & Cost OptimizationOPEX Control (Manpower, Logistics, Facility & Transport)Billing, Invoicing, Payment Reconciliation & Financial ComplianceStrategic Vendor Negotiation & Commercial FinalisationWarehouse, Facility & InfrastructureGreenfield Warehouse & Facility Setup (Layout, Infra, Go-Live)Warehouse Migration, Scale-up & Business ExpansionAdministration & Facility ManagementInventory & Risk ManagementInventory Planning, Reconciliation & Accuracy Control (>99%)Internal & External Audit ManagementCompliance, Legal Documentation & Risk MitigationTechnology & Digital EnablementOMS/WMS: Uniware, SAP, Vinculum, Flo, ShopifyMarketplace & Channel Management:Amazon Seller Central, Flipkart Seller, Meesho, Blinkit, ZeptoIntegration with 3P Marketplaces & Automation EnablementPeople & Stakeholder ManagementLeadership of Large On-Role & Off-Role Workforce (300+ manpower)Cross-Functional Coordination (Tech, Finance, Legal & Business Teams)Performance Management, Training & Capability BuildingLogistics, Fulfilment & People Management ExpertiseFulfilment & Dispatch PlanningHigh-Volume Order Fulfillment & Dispatch Planning (B2B / B2C)Route Planning & Load Optimisation for Peak OperationsSLA-Driven Dispatch & Delivery ExecutionTransportation & Logistics ManagementFTL & PTL Movement PlanningSurface, Air & Rail Logistics OperationsInternational Shipping Coordination & Operations ManagementTraining, Skill Development & Multi-Skilling ProgramsOff-Role Manpower Payroll, Salary Processing & Attendance Management

Education

• Mahatma Gandhi Kashi Vidyapith University, Varanasi

  Bachelor's degree, Art/Art Studies, General

• Indian Institute of Management Sirmaur

  Advanced Management Programme in Digital Supply Chain & Operations Management, Logistics, Materials, and Supply Chain Management