Anand Kumar Tamil Mani

Specialist – Operational Excellence

Role
Operational Excellence Specialist at DHL Global Forwarding
Location
Chennai, TN, IN
LinkedIn followers
500 followers

About Anand Kumar Tamil Mani

Results-driven Specialist in Process Excellence, Quality Analytics, and Operational Governance with a proven record of delivering 45+ FTE efficiency gains across Air, Ocean, Customs, and Finance operations (PTP, OTC, RTR, IC). Experience spans multiple improvement projects focused on Compliance Audits, Internal Control System enhancement, Process Adherence, and ISO risk controls. Six Sigma Green Belt certified with extensive exposure to RCA, KPI analytics, process design, and standardization. Led cross-functional initiatives that reduced defects, improved operational accuracy, and provided leadership with actionable insights for strategic decision-making. Consistently advanced LEAN practices, Gemba-driven improvements, and capability-building efforts to strengthen a continuous improvement culture.

Experience

  1. Operational Excellence Specialist

    DHL Global Forwarding

    Mar 2021 — Present · Chennai, IN

    Drove operational excellence - achieving 29 FTE efficiency improvements using detailed time & motion studies across Air, Ocean, Customs, and Finance operations.• Led GEMBA and Process review analysis initiatives - resulting in 17 FTE optimization through LEAN waste elimination and workflow redesign.• Instituted process design rigor – by deploying SIPOC, FMEA, and end-to-end process mapping, strengthening compliance, standardization, and operational resilience.• Operational intelligence – analysing and reporting enterprise KPIs including KYP, TAT, APT, utilization, volume trends, error/defect metrics, cases per FTE, budgeting, workspace utilization, HI5, and case ratings, enabling leadership with actionable insights to leadership.• Enhanced governance - conducting ICS-based audits, reviewing daily performance huddles, and publishing deviation dashboards to drive corrective actions.• Capability building - delivering First Choice methodology training to strengthen continuous improvement culture.• Financial stewardship – by executing monthly billed vs. actual cost variance analysis and resolving discrepancies. Implemented telecommuting, reducing transportation costs and improving operational efficiency.

Education

  • Loyola College

    Bachelor of Commerce, General Studies

    2010 — 2013

  • Indian Maritime University, Chennai

    Master of Business Administration, International/Global Studies

  • INDIAN MARITIME UNIVERSITY

    Master of Business Administration (MBA), International Transportation and Logistics Management

    2013 — 2015

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Anand Kumar Tamil Mani — Operational Excellence Specialist at DHL Global Forwarding in Chennai, TN, IN | Unifers