Anand Kumar Shukla
Regional Customer Care (up) @Tata Motors Gurugram - Zedex Mobility Phytron Mobility Pvt Ltd
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WORK HISTORY
Regional Customer Care (up) @Tata Motors Gurugram - Zedex Mobility Phytron Mobility Pvt Ltd
Lucknow, IN
Regional Customer care (UP) Graduate Apprentice. Complaint management and complaint closer and complaint transfer. Incentive distribution, Training management and training certificate,Courier management, ID creation· Perform MIS outputs for management for decision making.·Making report by using Vlookup, Hlookup, Pivot table, etc understanding· Learning and understanding company products.· Answering calls and responding to customer Queries· Providing customers with detailed information about policies and productTeam management.
EDUCATION
Kanpur University, India
Bachelor of Arts - BA
ABOUT ANAND KUMAR SHUKLA
I am having 5 Years Of Experience in Retail & my expertise in CSD or CRM
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