Anand Gupta
Assistant Vice President- Global Payments Support and Enablement @Bank of America
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WORK HISTORY
Assistant Vice President- Global Payments Support and Enablement @Bank of America
Gurugram, IN
Roles and Responsibilities as a UAT Manager.1.Test Planning & Strategy:•Define UAT scope, objectives, and acceptance criteria in collaboration with business stakeholders.•Develop detailed UAT test plans, schedules, and resource allocation.•Ensure alignment with project timelines and delivery milestones.2.Team Leadership & Coordination:•Lead and manage a team of testers, analysts, and coordinators.•Assign responsibilities, monitor progress, and provide guidance.•Conduct regular team meetings and status updates.3.Stakeholder Management:•Liaise with business users, project managers, developers, and QA teams to gather requirements and feedback.•Act as the bridge between end-users and technical teams.•Communicate UAT progress, issues, and risks effectively.4.Test Case Design & Execution:•Oversee creation and validation of UAT test cases and scripts based on business requirements.•Ensure thorough test coverage, including functional, regression, and negative scenarios.•Supervise or perform test execution, logging defects, and tracking them to resolution.5.Defect Management:•Collaborate with development and QA teams to triage, prioritize, and resolve defects.•Ensure re-testing and validation of fixes.•Monitor defect trends and root cause analysis.6.Risk & Issue Management:•Identify potential risks and issues affecting UAT progress or quality.•Develop mitigation plans and escalate critical blockers as needed.7.Reporting & Documentation:•Provide regular status reports to senior management and stakeholders.•Maintain documentation including test results, defect logs, and sign-off records.•Support audit and compliance reviews with accurate test artifacts.8.Sign-Off & Go-Live Support:•Facilitate final UAT sign-off from business stakeholders.•Support production readiness and transition planning.•Assist in post-implementation validation if required.
EDUCATION
Motivational Pathway
Master's degree, Computers
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Bachelor's degree, Computers
CII, India
Internal Auditor Certification on ISO 9001:2008
DQS India, affiliated of DQS Holding GMBH, Germany
Internal Audit Certification on ISO 9001:2015
ABOUT ANAND GUPTA
I am a seasoned banking and operations professional with over 15 years of experience in the financial services industry. I spent 12 impactful years at Deutsche Bank, specializing in the Payments and Investigations domain, where I also played a key role in Change Management initiatives, driving process improvements and operational efficiency.Currently, I am a People Manager at Bank of America, leading the Payments UAT team, where I oversees user acceptance testing, stakeholder coordination, and team development. Known for my leadership, domain expertise, and solution-oriented mindset, I consistently delivers value by bridging operational needs with strategic outcomes.
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