Anand Chandanam

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANAND CHANDANAM

SAP S/4HANA Sales 1809 Certified.Experienced in Sales/Distribution and Customer Relationship Management.Experience in Hi-Tech, Semi Conductor, Public Sector, Pharmaceutical, Medical and Life Sciences Industry.Experienced in SAP SD/ SAP CRM functional as well as SAP Technical work including business process requirements, fit/gap analysis, functional specs, CRM configuration & customization, technical specs, IMG configuration and CRM/SD functionality testing, with emphasis on CRM Service, CRM Marketing, CRM Sales and OTC for all version including enhancement packs.Highlights: 16 years’ IT experience and 15 years’ SAP functional experience Solid Experience working as Functional Team Lead, Onsite Lead, Onsite - Offshore coordinator working with cross functional teams of various sizes ranging from 15 to 25 consultants for the Large Scale implementation projects. Certification - SAP Certified Application Consultant for SAP CRM 7.0 EHP1 with score of 83%. Well experienced in:o SAP CRM Sales, including ERP Lean order management, IC ERP Sales Order, Account & Contact management, Contracts management, Variant Configuration, Customer Interaction Center (CIC), Internet Sales, Internet Pricing & Configuration (IPC), Territory management, Lead management, Product configuration, ECC Billing and Sales Analytics.o SAP CRM Marketingo SAP CRM Service – Service order management, Complaints & Returns management, Service Contract management, Recall management, In-House Repair and Case Management. Configuration experience in SD: Master Data such as Customer Master Data, Material Master Data & Conditional Master Data, Product Hierarchy, Pricing, Enterprise Structure Definition & Assignment, Order to Cash Cycle (OTC) such as Order Management, Delivery, Shipping & Billing, Intercompany process. Configured Logistic Execution (LE) for Delivery, Picking, Packing, shipping points, route determination, Transportation, Shipments, Printing of Shipment docs, Stages and Leg Determination, Pricing and Shipment/freight costing. Configuration, Customization, Enhancement, Production Support and Coordination of Customer Master, Material Master, Organizational Structure and Order Management, Make to Order (MTO), Make to Stock (MTS), scheduling agreements, consignment orders and 3rd party order processing, contracts, intercompany business and foreign trade. Practiced in the ASAP Implementation methodology with the SAP best practice solution particularly in Business Blueprinting, Realization and Go-Live.3.Experienced in SD, CRM Integration and CRM Middleware.