Anand Babu
Customer Experience Leader/ Aviation & E-commerce Professional / Ex Uber, Amazon & Flipkart
- Role
- Lead - Loyalty Customer Service at Air India Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Anand Babu
I\'m a well trained leader in customer service industry, carrying 19+ years of experience…
Experience
Lead - Loyalty Customer Service
Jan 2023 — Present
Transforming the customer experience - Air India
Education
University of Madras
Bachelor of Commerce (B.Com.)
2002 — 2005
Skills
- Bpo
- Service Delivery
- Customer Experience
- Recruiting
- Customer Service
- Customer Satisfaction
- Copc
- Human Resources
- Process Improvement
- Operations Management
- Six Sigma
- Team Management
- Long-Term Customer Relationships
- Management
- Team Leadership
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