Anand Verma
Manager - Client Success at Cvent
- Role
- Manager - Customer Success at Cvent
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anand Verma
Client Success leader with nearly 20 years of experience driving onboarding, engagement, retention, and upselling across large-scale enterprise accounts. Currently leading client success initiatives at Cvent, with a strong focus on delivering value, maximizing adoption, and fostering long-term client partnerships.With deep expertise in Client Success leadership, I manage and mentor high-performing teams, drive cross-functional collaboration, and oversee complex mergers, acquisitions, and transitions to ensure operational continuity and service excellence.Key Metrics: Product adoption, client retention, upsell revenue, and churn reduction.Core Skills: Client Relationship Management, Stakeholder Communication, Enterprise Account Handling, Process Optimization, Team & People Leadership, Change Management, Cross-functional Coordination.
Experience
Manager - Customer Success
Jan 2024 — Present · Gurugram, IN
Education
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bachelor of Commerce - BCom
2000 — 2003
Skills
- Product Management
- Pre-Sales
- Competitive Analysis
- Leadership
- Market Research
- Enterprise Software
- Account Management
- Team Management
- Crm
- Email Marketing
- Sales
- Salesforce.com
- Lead Generation
- Customer Service
- Requirements Analysis
- Business Intelligence
- Cloud Computing
- Saas
- Management
- Consulting
- Business Development
- Analytics
- Business Analysis
- Strategy
- Event Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.