Anamika Biswas
Senior Business Analyst @ ServiceNow | Business Analysis | Vendor Management | Project Management | Procurement | Financial Analysis | Stakeholder Management | Ex ZF |Ex- Deloitte | Ex- BT
- Role
- Senior Business Operations Analyst at ServiceNow
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Anamika Biswas
Business Operations & Analytics Professional with 6+ years of experience driving financial governance, vendor optimization, and data-driven decision-making across global programs. Skilled in building advanced dashboards, streamlining procure-to-pay processes, and enabling strategic planning through tools such as Power BI, ServiceNow, and SAP. Recognized for leading cross-functional initiatives that combine Agile and Waterfall delivery with strong stakeholder engagement to achieve outcomes including $12M in budget alignment,$2.4M cost recovery, 40% improvement in billing collections, and 23% reduction in revenue leakage. Proficient at leveraging Gen AI and automation to accelerate operational efficiency, enhance leadership visibility, and foster innovation across business units.
Experience
Senior Business Operations Analyst
Apr 2025 — Present · Hyderabad, IN
Delivered advanced Power BI dashboards and executive presentations, improving budget adherence by 12% and accelerating decisions by 30%, influencing $12M allocation.Optimized procure-to-pay lifecycle via ServiceNow, reclaiming $2.4M, reducing invoice errors by 40%, and cutting onboarding time by 25%.Led AI-driven event planning for hackathons and workshops, achieving 100% on-budget delivery, boosting engagement by 18%, and driving AI adoption across 6 business units.
Education
Indian School of Business
Certificate Programme, Business Analytics
B. D Memorial International
Senior secondary, Commerce
University of Calcutta
Bachelor of Commerce - BCom, Accounting and Finance
2015 — 2018
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