Anam Shaikh
Assistant Manager – Business Development | B2B SaaS & CCaaS | Contact Center AI, CRM & Growth
- Role
- Assistant Manager Business Development at eDAS - Eureka Digitisation and Automation Services
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Anam Shaikh
Results-driven Business Development Professional with experience in lead generation, client acquisition, and SaaS solutions. Started my career in customer service, transitioned to process improvement, and now excel in B2B sales and business growth.What I Do Best:Generate and qualify leads for SaaS/CCaaS solutions.Build strong client relationships through tailored proposals and demos.Leverage CRM tools to streamline sales pipelines.Combine problem-solving skills from customer service with strategic BD approaches.
Experience
Assistant Manager Business Development
eDAS - Eureka Digitisation and Automation Services
Mar 2024 — Present · Mumbai, IN
AM – Lead Generation & Business Development (B2B SaaS | CCaaS | AI Bots)Handling end-to-end Pan-India lead generation and B2B sales operations for a SaaS-based Contact Center AI (CCaaS) solution, including database creation, outbound calling, prospect qualification, and lead nurturing. Independently conducting product demos and coordinating in-person and virtual meetings across multiple regions.Supporting business development through proposal creation, commercial discussions, account research, and post-demo follow-ups. Actively supporting PoCs and pilot discussions in collaboration with sales and technical teams.Building and managing high-quality databases using Zoom Info, Lusha, Apollo, Seamless.ai, Rocket Reach, and LeadDash. Managing sales pipelines, dashboards, and CRM hygiene using Salesforce, LeadSquared (LSQ), and Zoho CRM, while working closely with sales and account management teams to drive pipeline growth and improve conversion rates.
Education
Mumbai University Mumbai
Bachelor's degree, Chemistry
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