Analia D.
Mental Health & Aod - Housing Facilitator @Ministry Of Social Development Msd
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WORK HISTORY
Mental Health & Aod - Housing Facilitator @Ministry Of Social Development Msd
Christchurch, NZ
In a team of ten and with a unique, holistic approach, I support people in vulnerable situations with complex diagnoses who are facing homelessness to start their lives over. I engage with clients through trust and commitment, focusing on their individual needs and goals while liaising with their natural and professional support networks to create sustainable housing solutions. The role involves coordinating with health providers, social services, and whānau, advocating for client needs, and ensuring access to appropriate services. I manage a complex caseload, prioritize effectively, and apply trauma-informed practice to foster stability, recovery, and long-term wellbeing.Key achievements:• Partnered effectively with clients and whānau, building strong relationships based on empathy and trust, and received consistent positive feedback for supporting meaningful recovery outcomes.• Supported my team leader with the triage process and trained colleagues in assessments, support planning, and client discharges. This reduced the client exit process cycle time by 90%, improving service capacity and enabling more timely responses to new referrals.• Applied proactive time management and sound judgement in complex situations, ensuring client needs were aligned with available services and recovery goals.• Client testimonials reflecting positive outcomes are attached.
EDUCATION
Universidad Nacional del Litoral
Chemical Engineer, Chemical Engineering
IPPTInstitute of Transgenerational Psychogenealogy
Therapist in Family Constelation, Autoestima y desarrollo personal
University of Buenos Aires
Master of Business Administration (M.B.A.), Business Administration and Management, General
The Six Sigma Academy
Certified Six Sigma Black Belt, LEAN Six Sigma Black Belt
New Zealand Institute of Business Studies
Life Coach, Life Coaching
Consultora Alas
Ontology Coach
Te Pūkenga
L4 in Mental Health and Addictions., Mental and Social Health Services and Allied Professions
SKILLS
ABOUT ANALIA D.
I work with individuals who feel overwhelmed, lose clarity, or become emotionally…
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