Anakha Dinesh
Associate Senior Manager | Customer Advocacy | Corporate Strategy | Business Excellence | Social Media Strategy | Customer Success | Process Development | Learning and Development | Fraud Investigation
- Role
- Associate Senior Manager at Byju\'s
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Anakha Dinesh
With a solid foundation in customer success management and an MBA specialization in Business Analytics and Data Science, I\'m Anakha Dinesh, a results-driven professional with a knack for stakeholder engagement, project management and data analysis. My career spans over 7+ years of experience in the ed-tech industry where I\'ve consistently driven customer satisfaction and retention through strategic consultation and proactive monitoring systems. My expertise lies in customer engagement, account management, conflict resolution, team management, process improvement, data driven decision making and analytical thinking. I am now looking to leverage my skills where I can further contribute to enhancing customer satisfaction rates while driving business growth. If you\'re seeking a dedicated professional who excels at team leadership and data-driven decision making, let\'s connect!
Experience
Associate Senior Manager
Nov 2023 — Present · Bengaluru, IN
Education
University of Calicut
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Manipal University Jaipur
Master of Business Administration - MBA, Data Science and Business Analytics
The Indian School, Bahrain
High School Diploma, Computer Science
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