Anais Prada

Social Services Director @Catholic Health Services

Miami, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2020 — Present

Social Services Director @Catholic Health Services

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North Miami, FL, US

Provided leadership across multiple campuses (IRF, SNF, LTC), ensuring regulatorycompliance, patient advocacy, and operational excellence.•Led team development through team huddlesand one-on-one check-ins, trackingprogress, addressing challenges, and implementing targeted tools to driveaccountability, support, and performance improvement.•Improved interdisciplinary collaboration by leading weekly utilization reviews andcare plan meetings, aligning providers, insurers, and families toward efficient,patient-centered outcomes.•Directed care coordination and transition programs, managing complex dischargesand seamless transfers to home, SNF, ALF, reducing delays and optimizing continuityof care.•Achieved zero deficiencies in multiple AHCA surveys by executing pre-survey audits,implementing proactive compliance measures, and embedding a culture ofaccountability across campuses.•Strengthened patient and family satisfaction through the development of newworkflows and service models that improved communication, efficiency, and caredelivery.•Led and facilitated in-service training sessions on domestic violence, abuse andgrievance protocols, Alzheimer\'s disease, and resident rights to ensure staffcompetency and regulatory compliance.•Led and facilitated Stroke Support Group for caregivers, offering education,emotional support, and community resources to enhance post-stroke care andfamily engagement.•Directed complex discharge planning for hundreds of patients annually,coordinating seamless transitions to home, skilled nursing, and assisted living,reducing delays and optimizing continuity of care.•Mentored and developed the next generation of social workers, supervising MSWinterns and onboarding new employees to enhance clinical practice, compliance, and professional growth.

EDUCATION

2017 — 2019

Florida International University

Bachelor of Science - BS, Social Work

2013 — 2016

Miami Dade College

Associate of Arts (A.A.), Psychology

2019 — 2020

Florida International University

Master of Social Work - MSW, Social Work

ABOUT ANAIS PRADA

I’m a Licensed Clinical Social Worker with over five years of experience supporting…

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