Anagh Agrawal
Product and CX Strategy at Amazon | 14+ yrs of exp | Ex Fidelity, TCS, TechM
- Role
- Senior Product & Customer Insights Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anagh Agrawal
Customer and Seller Experience Strategy leader at Amazon (for India and emerging geos) with overall 14+ years of experience with leading global organizations in E-commerce, Financial Services, Technology and Telecom industry. Experienced in leading high-performance customer experience, product strategy, research and analytics engagements.
Experience
Senior Product & Customer Insights Manager
Jul 2022 — Present · Bengaluru, IN
Leading product and CX strategy for India and emerging geos at Amazon intended to improve customer and seller experiences. Leading strategic workstreams across Amazon core eCommerce (B2C and B2B), Amazon Pay, Prime, Seller experience, etc. in the last 5 years.
Education
RTM Nagpur University for
B.E; B.E, InformationTechnology
2004 — 2008
Goa Institute of Management (GIM)
Master of Business Administration (MBA), Finance, General
2011 — 2013
Maharashtra State Board
Std. XII, Science
2004
Maharashtra State Board
Std. X, Science
2002
Skills
- Financial Analysis
- Requirements Analysis
- Strategy
- Analytics
- Secondary Research
- Business Analysis
- Gap Analysis
- Pre-Sales
- Sdlc
- Project Management
- Bid Pricing
- Requirements Gathering
- Green Belt
- Integration
- Team Management
- Change Impact Analysis
- Process Improvement
- Agile Methodologies
- Management
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