Anagha Thrivi C
IT Analyst @Tata Consultancy Services
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WORK HISTORY
IT Analyst @Tata Consultancy Services
Kochi, IN
Collaborate with multiple teams to address potential issues to the system. Review infrastructure-level changes and new integrations from an application standpoint during assessments to ensure minimal impact and continued application stability. Monitor application performance ensuring seamless operations. Develop and review minor code-level changes and assist in its deployment for enhancing performance of system. Problem and incident management. Actively participate in triaging P1 incidents to find the root cause.Training and mentoring new team members in project. Leading the BAU (Business-As-Usual) operations for the team, serving as the primary point of contact for operational issues.
EDUCATION
School of Engineering
Master of Information Technology
Cochin University of Science and Technology
Bachelor of Technology - BTech, Information Technology
ABOUT ANAGHA THRIVI C
Results-driven IT Analyst with experience in software development and IT operations, including 2.5 years of direct client handling. Proficient in Java 8, Spring Batch, SQL, and RESTful APIs, with a solid track record in incident management and resolving high-severity production issues. Skilled in analyzing system performance, coordinating with cross-functional teams, and delivering effective technical solutions under pressure. Adept at bridging the gap between business requirements and technical execution in client-facing environments.
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