Anagha M
Operations Specialist | Expertise in Process Improvement, Cross-Functional Collaboration & Team Management | Driving Efficiency in E-commerce & Logistics
- Role
- Research Coordinator at Dun & Bradstreet
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anagha M
I’m an operations professional with about three years of experience at Amazon, specializing in optimizing processes, improving service quality, and driving cross-functional collaboration. I’ve managed end-to-end operations and conducted root cause analysis, leading to significant improvements in resolution time and efficiency.As a Sr. Investigation Specialist, I provided insights that reduced resolution time and enhanced service delivery, while implementing cost-saving strategies to increase profitability. My time as an SME sharpened my ability to manage complex operations, improve efficiency, and oversee teams.With a background in team management, process improvement, and data-driven decision-making, I am passionate about driving efficiency and achieving business goals
Experience
Research Coordinator
Jan 2025 — Present · Hyderabad, IN
Education
Ravenshaw University
Bachelor of Arts - BA, English
2015 — 2018
ISBR Business School
PGDM, Operations Research & International Business
2019 — 2021
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