Anagh Goswami
Software Engineer 2 at Microsoft | Backend Engineer | C#, Python and Azure
- Role
- Software Engineer Ii - L62 at Microsoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Anagh Goswami
More than 5 years of experience in design and implementation of enterprise SAAS products with a proven track record of taking a business first approach while delivering deep technical projects involving complex tech migrations and performance improvements. Love interacting with stakeholders to gain and improve on business insights to generate new feature requirements and fix customer pain points in existing features. Participate in RCA of bugs and consequent resolutions. Always curious to learn - proficient in C#.NET, Python and Azure.
Experience
Software Engineer Ii - L62
Dec 2024 — Present · Hyderabad, IN
Tech lead of a 3-member squad in the backend re-architecture project of D365 Customer Voice to make the product more compliant and bring it at par with other D365 apps. In parallel, I lead the service monitoring and site reliability pod consisting of 4 engineers- Designed a new entity to help our customers understand Sync errors that arise due to permission issues, which is expected to reduce support requests by at least 20/month. Shipped another entity to store the aggregated metric data of responses using a moving average method to prevent time consuming SQL queries- Worked with the org’s infrastructure team to onboard to a new shared Service Bus offering. Proposed using another shared Cosmos DB offering as our transient caching service. Both design decisions reduced our product’s projected global infrastructure cost by more than 600k/year- Under my leadership, our service monitors detected every outage within the first 15 minutes which contributed to zero customer reported SEV 2s in 6 months. We also reduced noisy monthly SEV 2s to zero from 4 by only triggering high severity alerts when at least a certain percentage of tenants experience SLA drops- Initiated DevEx improvements like using local Service Bus Emulator to test pub-sub locally. Introduced load testing using Locust and Python which helped to identify latency issues in our heavy traffic (500 peak RPS) APIs- Heavily invested in the overall growth of team members by mentoring interns and new hires.
Education
IIEST, Shibpur
B.Tech , Information Technology
2016 — 2020
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