Ana Duncan Garza

Sr. Multimedia Designer & Content Developer

Role
Sr Content Developer at Southwest Airlines
Location
Dallas, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ana Duncan Garza

Ana Duncan-Guzman is a (Costa Rican/Mexican) Afro-Latina, national award-winning, Multimedia Designer and Content Developer. Very detail-oriented, with more than 9 years of expertise in graphic design and production.She holds a BA of Arts, specializing in Graphic Design, and Textile Design. Ana is tri-cultural and trilingual, with fluency in English and Spanish in creative environments. Visual problem-solving is what convinced her to become a graphic designer. She\'s a state-of-the-art thinker when it comes to conceptualizing and implementing design solutions for print and digital media. Ana believes that graphic designers have the power and the responsibility of fighting against mediocre works with quality designs.MBTI: ENFP - The Campaigner Enneagram: 7 - The Adventurer Clifton Strengths: Woo, Positivity, Activator, Responsibility, Adaptability Creative Types: The Visionary (by Adobe Create)Feel free to look at my online portfolio:

Experience

  1. Sr Content Developer

    Southwest Airlines

    Apr 2025 — Present · Dallas, TX, US

    Lead the development of impactful and innovative learning experiences for Southwest University, supporting strategic objectives through engaging digital and print content- Design and maintain a variety of learning materials, including e-learning modules, classroom curriculum, job aids, videos, graphics, and performance support tools- Collaborate with Subject Matter Experts (SMEs), stakeholders, and project teams to gather requirements, ensure content accuracy, and align with learner needs- Scope, plan, and manage multiple high-profile projects simultaneously, delivering quality learning solutions on time and within scope- Conduct rapid prototyping, iterative content reviews, and quality assurance testing to ensure effective and visually compelling training materials- Mentor and support peers by sharing expertise, promoting best practices, and contributing to team innovation and performance- Host meetings and present learning content to stakeholders, gathering and applying feedback to continuously improve the learner experience.With expertise in tools like Adobe Creative Suite, Articulate 360, Rise, and more, I specialize in translating complex concepts into engaging, accessible learning content—always aligned with our brand, standards, and culture.

Education

  • The University of Texas Rio Grande Valley

    Bachelor's Degree, Visual Arts Specialized in Graphic Design

    2011 — 2015

  • The University of Texas-Pan American

    Bachelor of Arts (BA), Graphic Design

    2011 — 2015

Skills

  • Research
  • Translation
  • Spanish
  • Teaching English as a Second Language
  • Acrylic Painting
  • Posters
  • Layout
  • Public Speaking
  • Drawing
  • Photography
  • Imovie
  • Microsoft Excel
  • Powerpoint
  • Vector Illustration
  • Microsoft Word
  • Graphic Design
  • Phonetics
  • English
  • Event Planning
  • Illustrator
  • Social Networking
  • Microsoft Office
  • Digital Illustration
  • Oil Painting
  • Social Media
  • Logo Design
  • Photoshop
  • Adobe Illustrator
  • Illustration
  • Adobe Photoshop
  • Graphics
  • Indesign

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Ana Duncan Garza — Sr Content Developer at Southwest Airlines in Dallas, TX, US | Unifers